SHIPPING
Orders are shipped weekly, Monday to Friday from 12:00 to 18:00 (CET). Orders placed on Friday night, Saturday and Sunday will be processed on Monday. Items will be shipped within 1-2 business days.
| Country | Free shipping | Free returns and exchanges | Shipping cost | Shipping time | |
|---|---|---|---|---|---|
| Spain (Peninsula and Balearic Islands) | From 150.00€ | 5.00€ | 24/48 hours | ||
| Spain (Canary Islands, Ceuta, Melilla) | Not available | 30.00€ | 2-3 days | ||
| Germany | Not available | 10.00€ | 2-3 days | ||
| Austria | Not available | 10.00€ | 3-4 days | ||
| Belgium | Not available | 10.00€ | 3-4 days | ||
| Croatia | Not available | 10.00€ | 3-4 days | ||
| Slovakia | Not available | 10.00€ | 3-4 days | ||
| Slovenia | Not available | 10.00€ | 3-4 days | ||
| United States | Not available | 30.00€ | 3-5 days | ||
| France | From 150.00€ | 10.00€ | 2-3 days | ||
| Hungary | Not available | 10.00€ | 3-4 days | ||
| Italy | Not available | 10.00€ | 2-3 days | ||
| Luxembourg | Not available | 10.00€ | 3-4 days | ||
| Netherlands | Not available | 10.00€ | 2-4 days | ||
| Poland | Not available | 10.00€ | 3-4 days | ||
| Portugal | From 150.00€ | 10.00€ | 2-3 days | ||
| Czech Republic | Not available | 10.00€ | 3-4 days | ||
| Romania | Not available | 10.00€ | 2-4 days | ||
| Other territories | Not available | 30.00€ | 3-7 days | ||
Important notice for orders placed in countries outside the European Union:
BLS Fashion will not be responsible for any type of customs cost that could be caused by the entrance of the package in your country if the delivery address is outside the European Union or those places with special customs (Canary Islands, Ceuta, Melilla or any other included in the EU). This amount can be fixed, percentage or the sum of the two above and is calculated according to the laws of each country of which we can not inform you as we lack such information.
HOW CAN I RETURN OR EXCHANGE AN ITEM?
To ensure that you are completely satisfied with your purchases, we offer an exchange or return service.
1. You will need to fill out the return and exchange form:
2. If your country is on our list of countries with free returns, we will send you the return label within 24 hours. Otherwise you must send the product to the following address:
c/ Balmes 188
BLS Fashion Store
08006 Barcelona
Spain
Tel. +34 667 03 93 86
3. To be eligible for a return or exchange, the authenticity label on returned items must not be cut or broken. Items must not have been used, washed or altered in any way and must not show any sign of use. Footwear soles must be clean and have no signs of wear, your item must be unused and in the same condition in which you received it. It must also be in the original packaging, shoes and other accessories must be returned along with their original boxes, which are considered part of the product and must not be damaged, altered or used as external packaging for shipping.
4. Once we receive and inspect the returned item, we will send you an email to notify you of receipt. We will also notify you of the approval or rejection of your refund. If approved, you will receive a refund in the same manner you paid for the order. For credit card purchases, the refunded amount will be available in the customer's account within approximately 10 days, the time may vary depending on your bank. The money will always be refunded to the original account with which the payment was previously made.
HOW LONG DO I HAVE TO RETURN OR EXCHANGE GOODS?
The time limit for exchanges and returns is 14 days after the date you received the shipment. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
